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Customer Satisfaction

Ways to improve customer service and satisfaction
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1   Link   Invoicing With GnuCash
Step-by-step instruction and screenshots show how to create a professional looking invoice in GnuCash. Once created you can post it so that it shows up as accounts receivable from that customer. This will help you to keep track of money owed to you and your company. You can also print the invoice, if needed.
2   Link   Should your small business get a CRM system?
Customer Relationship Management (CRM) systems used to be expensive. Now they are within the reach of small businesses. Four key considerations to determine whether you need one.
 
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